End-to-end quality issue management powered by AI.Built for teams ready to automate and leave manual work behind

Resolve Issues Faster & 
Stay Audit-Ready at All Times

Capture, investigate, and resolve quality issues with a single platform. Whether it’s a customer complaint, internal non-conformance, or corrective action, foodflou gives you full control while keeping you prepared for both retailer and regulatory audits.
Screenshot of the non conformance log showing yearly totals, open and pending NCRs, plus a table listing issues with status, risk level, product and supplier

Trusted by Best in Business, Loved by Compliance Teams

prodalim
snellman
mademoiselle desserts
natures best
cibi
kepak
labplex
proscia
ziip
prodalim
snellman
mademoiselle desserts
natures best
cibi
kepak
labplex
proscia
ziip
prodalim
snellman
mademoiselle desserts
natures best
cibi
kepak
labplex
proscia
ziip
prodalim
snellman
mademoiselle desserts
natures best
cibi
kepak
labplex
proscia
ziip
Food production worker using a tablet beside text highlighting cutting resolution time by fifty percent with tailored operational workflows

With workflows tailored to your operations

From complaints to non-conformances, manage quality issues efficiently with workflows that support audit readiness and root cause resolution.

Cut resolution
time by
50%

Create CAPAs & NCRs Instantly, Resolve Issues Faster

Create non-conformances and CAPAs directly from any document, complaint, audit, supplier, or form in the system. Tasks and deadlines are easy to manage, keeping investigations on track without extra admin. Link related records for full visibility from issue to resolution.
Screenshot of a CAPA record showing incident details, risk level, owner, product, description and navigation tabsScreenshot of an action menu offering options to add a task, add a CAPA task or create an internal or external CAPA
Screenshot of a CAPA list showing multiple corrective actions with names, statuses, and categories in a table viewScreenshot of a CAPA preview panel displaying incident information, analysis details and navigation tabs like investigation, attachments and activity logScreenshot of a root cause analysis modal showing method selector options like root cause report, 5 Whys and fishbone analysis, with fields for root cause details and preventative measures

Built-in Root Cause & Real-time Collaboration

Run Root Cause Analysis with built-in 5 Whys and fishbone tools, supported by Foody AI suggesting corrective and preventative actions to reduce recurrence.
Share CAPAs with suppliers directly through the system to speed up collaboration and reduce manual follow-up.

Spot Trends Before They Escalate & Say Goodbye
to Errors

See insights in real time with complaint metrics and supplier-level views. Track customer complaints per million, spot patterns by product, retailer, or supplier, and act early on recurring issues.
View supplier dashboards that bring together all related complaints, NCRs, CAPAs, and tasks for full visibility and accountability.
Screenshot of a complaints analytics line chart showing complaint trends over time for multiple productsScreenshot of a donut chart showing complaints grouped by risk levelScreenshot of a bar chart displaying CAPA counts per product for a selected date range
Screenshot of a non conformance list showing multiple NCRs with names, statuses and categoriesScreenshot of an NCR activity log displaying a chronological timeline of edits, comments, tasks and status changes

Full Traceability, Instant Insights, Zero Guesswork

Every complaint, NCR and CAPA is backed by a full audit trail, showing all actions, decisions, and follow-ups in one view. Get instant visibility into open and past issues, identify patterns, and respond early to avoid compliance risks or recurring failures.
Support continuous improvement and stay ready for food safety audits with complete, connected records at your fingertips.

Additional Features

Book Demo
Screenshot of a linking modal showing options to add document links to other items

Seamless Linking

See the full picture by linking documents to suppliers, non conformances, retailers, tasks, and more for easier tracking and management.

Screenshot of a document list displaying titles, categories, owners and reasons for change with version indicators

Version Control

foodflou manages version control automatically each time a document is approved or a new draft is created. You can quickly switch between versions to see previous changes.

Screenshot of a form sharing modal with a dropdown to select a user, group or supplier for external access

Collaborate

Share documents with your team or external partners to improve collaboration and keep everyone up to date. You can also download files as PDFs whenever needed.

Seefoodflouin Action

Experience how easy compliance can be with the right tools in place. Our platform simplifies complex processes, so you can focus on what matters most. Say goodbye to spreadsheets and manual tracking — and hello to clarity and control.

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